SHIPPING & DELIVERY
All orders will be shipped within 1-3 business days from order. All orders are shipped though USPS and should arrive within 3-5 business days from the date of being shipped.
If your tracking shows your item has been delivered to your door it is up to the customer to file a claim with USPS. We are not responsible for any lost/stolen packages once shown delivered.
We offer free shipping on all orders. You may choose at checkout to upgrade to Priority Shipping for $7 for 1-3 business day shipping and $50 in insurance. We are not responsible for lost items or items damaged during shipment - insurance can be purchased to cover lost and damaged items by upgrading to Priority Shipping.
If you want to request signature confirmation please email us first at email@example.com. Cost will be $10 and will be upgraded to Priority shipping.
All items purchased before March 7th can be returned within 30 days for store credit. All items purchased on or after March 7th are considered final sale and are non-refundable. Items must have tags attached and not of been worn/washed in order to receive your refund. The customer is responsible for shipping costs for returns. Please contact us for a return form to be included with your return.
There will be a $3 restocking fee for each item returned. This amount will be deducted from your store credit amount. If you received a discount/free item the discount/cost of the free item will be deducted as well unless the free item is returned as well.
If you received a damaged item please email us photos of the product/damages with tags still attached. Removal of our tag voids any warranty.
*** All Grab Bags are non-refundable ***
*** All items marked final sales are non-refundable ***
TRACKING YOUR ORDER
All orders will receive a tracking number through USPS. Please watch for your tracking number in a separate email. Tracking numbers can take 24 hours to appear online. If you have not received your tracking number please check your spam folder.
QUESTIONS REGARDING SHIPPING/RETURNS/ORDERS
Any questions regarding your order, shipping, damages/defects, or initiating a return please email us at firstname.lastname@example.org
All personal information, payment information and emails will not be shared.